IsaacKeyet

Mac OS X Mail Problem: Attached Images Show Up Embedded In Outlook & Other Clients

I’ve had this problem for a while, that Mac OS X Mail (the native mail client in OS X) sends emails that other email clients don’t recognize as attachments, but as embedded pictures. This has been really frustrating, because if I’m sending an image to a client that needs to be saved on the client’s computer, he or she is unable to do so because the image is not a ”real attachment”.

So, here are the facts: Wether an image is embedded in the email or not, it’s still an attachment. Thus, OS X Mail does nothing wrong when it embeds the image, other clients simply doesn’t want to understand that it’s still an attachment. The clients (read: ”Outlook”) offer no way to save the image other than to right click it inside the email, but that only generates a .bmp that’s scaled down to the email size in pixel width.

Please note that it doesn’t matter if you click the Attachment button in the main taskbar or simply drag the images to the email body.

The solution:
The reason my images were getting embedded was because I was using some signatures with colors in them. As soon as you set the font, a color or similar, Mail turns the email into a ”Rich Text” email, which basically means it’s a HTML email. So when you attach images to such an email, Mail generates an tag for that image, thus embedding it into the email itself. You can avoid this easily by just using Plain Text emails (see screenshot).

You can also try to simply don’t use any formatting in the email, including your signature.

Hope this helps. :)

30 Comments

  1. Samson Cranford

    januari 7, 2009

    Thank you. Thank you. Thank you.

  2. Isaac Keyet

    januari 7, 2009

    You're welcome! :)

  3. Frank

    februari 9, 2009

    THANKS! SO SIMPLE BUT SO DIFFICULT :)

  4. Isaac Keyet

    februari 9, 2009

    I know. Stupid Mail :)

  5. Marix

    februari 18, 2009

    Its taken me 7 months to get this right! My whole office is happy too! especially client service who uses pc :)

  6. gerard

    februari 25, 2009

    you're the man, great solution!!!

  7. Kiddle3

    mars 3, 2009

    Thank you so much, very informative!

  8. Fernando

    mars 3, 2009

    Here another problem, my sign with this configuration appear as attachment :(

  9. Smith

    mars 24, 2009

    Oh Thank God.. You da Man!

  10. Smith

    mars 24, 2009

    Oh Thank God.. You da Man!

  11. Isaac Keyet

    mars 29, 2009

    test

  12. MartinaMaas

    juli 23, 2009

    Sometimes it’s really that simple, isn’t it? I feel a little stupid for not thinking of this myself/earlier, though.

  13. Isaac Keyet

    juli 23, 2009

    Yeah, it's that simple :)

  14. Melanie

    december 3, 2009

    So helpful, Thank you

  15. Zan

    mars 5, 2010

    Ok, but clearly Microsoft has solved the problem of being able to have rich text and html emails that ALSO allow attachments to deliver properly, whereas MAC has NOT solved this problem effectively. I love MAC, but why haven't they set this up properly? I hate to see Microsoft solve something that MAC hasn't!

  16. Isaac Keyet

    mars 5, 2010

    I'm 100% with you.

  17. Moll

    april 13, 2010

    Hi

    I found this solution, tried it and it works immediately.

    "Mail.app by default displays images inline, and most email clients won’t recognize them as attachments. If you right click (or ctrl click with a one button mouse) on the image you can select to view the image as icon, which makes it behave like a normal attachment. To make this the default behavior you’ll need to use the Terminal to set the preference. Terminal is in Applications>Utilities. Open Terminal and type:

    defaults write com.apple.mail DisableInlineAttachmentViewing -bool yes

    That will make every attachment you send act like an attachment instead of a pretty unusable decoration."

    This is from another user. See it here:
    Disable Mac Mail.app Inline Image Attachments | Micah Gilman's Blog

    I did it and it worked. I QUIT Mail after using Terminal, and then relaunched Mail, but did not need to restart the Mac.

  18. Jake

    maj 19, 2010

    This worked for me at first but now it is embedding jpgs and png files again and now it is squishing the embedded image. Has anyone else had this problem?

  19. idont

    maj 31, 2011

    (No offense) The real issue is MAIL.

    When sending an HTML email you can:
    a- serialize an image and include it in the body.
    b- add as an attachment.

    Mail does (a) by default. This is not what people want in 90% of the time. (Outside the following uses cases: newsletter, spam, etc.)

    In plain text email, you can only add a binary file as an attachment. No possible confusion. :)

  20. Fredrik Scheide

    juni 17, 2011

    The quickfix in Terminal:
    defaults write com.apple.mail DisableInlineAttachmentViewing -bool yes will work in the beginning, then it will start to attach and squize the attachments into useless images. So Stick the to Plain Text solution!

  21. Jeff

    september 13, 2011

    Just a quick note – in LION its always weird squished emails
    Even in plain text.

    This is so annoying.

    Apple seems to want us to choose a Microsoft product maybe:-)

  22. Lech Kowalczyk

    december 28, 2011

    Hi All, I’m testing Plain Text solution right now. Everything works fine as long as I’m not adding neither signature nor text. IN case of leaving signature even in Plain Text new message, everything’s screwed up again. So, easiest way for me is to convert them into PDF, as usually I want to add some text to the message.

    Any other solution?

    I’m using Lion and Mail.app 5.1 (1251/1251.1)

    Regards.

    Lech

  23. Lech Kowalczyk

    december 28, 2011

    Sorry, PDF conversion unfortunately is not a proper solution. Attachment might be just Saved as BMP … So… Any other idea?

    Rgds.

    Lech

  24. Lech Kowalczyk

    december 28, 2011

    … still experimenting and … When I’m adding more than 1 jpg to the Plain text New Message, it’s screwed. I mean attachments embedded and squizzed/deformed …

    Please help …

    Lech

  25. Lech Kowalczyk

    december 28, 2011

    … all of my previous posts relates to opening e-mails on PC in Outlook 2003. Sorry for not mentioning earlier.

    Rgds.

    Lech

  26. Lech Kowalczyk

    december 28, 2011

    New observation. I’m testing everything on MBP with Windows XP installed as virtual machine handled by Parallels Desktop 6. PDF attachments are accompanied by html files and cannot be easily open as PDF, just saved as BMP. But… on another PC running Windows 7 it works fine. I mean I can open them as a regular PDF (which are attached as regular attachments accompanied by HTML files, which cannot be open, it can, but showing empty page in internet browser) …

    Lech

  27. James

    april 10, 2012

    I have been experiencing problems with Mac Mail and Outlook 2010 running Windows XP. The majority of computers in my work are, unfortunately iMacs, with either Mac OS X on them, Windows XP or Windows 7 via BootCamp.

    I have tried the plain text setting on Mac Mail and for the most part it works extremely well. However I have one particular computer (an iMac running Windows XP via Bootcamp) with Outlook 2010 that is experiencing messages that come in from a Mac Mail user in the company where she can’t see what the other user sent, but is able to read the message using her smartphone.

    Obviously this is extremely irritating to the Outlook 2010 user. Just irritates that I can’t seem to find a solution to her problem.

    Just not a macintosh fan in regards to their mail client either. It’s just not real friendly with Outlook 2010.

  28. Liliya Milanova

    april 15, 2012

    You are Great!!! Finally I remove my problem with mail!

  29. Jesse Lee

    april 24, 2012

    Hope Mac can give an official solution for this problem because sometimes we need rich text format!

  30. Andrea

    maj 10, 2012

    On Windows you can’t set a decent signature image because it all turns into an attachment when receiving it.

    Apple just wants you to be able to have a neat looking email, so it will always embed your logo, even if you don’t have it in the right place on your computer. The only problem is that of course it will also embed other images that you send with it.

    However, this only happens if you use a signature!

    When you use a signature, these two things will happen:
    1. rich text / HTML signature: other images will be embedded.
    2. only text (not formatted) signature: images will arrive as attachment, but also your signature will be an attachment. (?)

    Conclusion:
    When you want to send a jpg, gif or png that is more than just for viewing purposes, just type (or copy and paste) your name into the body text and don’t use a signature.

Post a Comment

Your email is never shared. Required fields are marked *

*
*